ScaffoldingAustralia
Construction / Scaffolding

Verified implementation
Scaffolding Australia × Directive OS
Scaffolding Australia partnered with Directive OS to modernise its digital customer experience and improve how new enquiries are captured, organised and handed over to the team.
Directive OS implemented a connected customer communication and revenue system designed around the way Scaffolding Australia actually operates.
Systems Implemented
- Smart Revenue Website
- Micah Smart Chat
- Micah Voice / Phone Enquiry Handling
- Website Lead Capture
- CRM Contact Management
- Opportunity Pipeline
- Automated Customer Acknowledgement
- Human Handover
- Managed Directive OS Technology Layer
A connected enquiry system that helps Scaffolding Australia capture opportunities, reduce repetitive administration and maintain human control where it matters.

