Consistent follow-up timing
Every invoice gets the same disciplined follow-up, whether the week is quiet or the busiest of the year.
DOS ARC — Accounts Receivable Control
Control invoice follow-up before it becomes a collection problem.
DOS ARC is the receivables control layer of Directive OS. It sits around your existing accounting system and manages invoice follow-up — reminders, structured escalation, human tasks and clear internal status — before an account ever becomes a collection problem.
Where ARC sits
Your invoicing or accounting system
Keeps issuing invoices and keeping the books exactly as it does today. Nothing is replaced.
DOS ARC
Takes control of everything that happens after the invoice is sent.
Structured follow-up and escalation
Consistent reminders, human tasks at the right moment, and a clear internal status on every account.
What ARC changes
Less time chasing invoices
Follow-up that happens every time
Clear visibility over every account
Problems caught earlier, not later
Fewer overdue accounts
A person involved when it matters
Fewer accounts reaching debt collection
How ARC follows an invoice
A clear path from sent to settled — with escalation you control.
Every unpaid invoice follows the same structured escalation. A person is brought in well before the account becomes a serious problem.
- 01
Invoice sent
The work is complete and the invoice leaves your existing accounting or invoicing system.
- 02
Due or unpaid
ARC tracks the account against its payment terms without duplicating your books.
- 03
Soft reminder
A polite, professional prompt that protects the relationship while the account is still current.
- 04
Follow-up
A structured sequence keeps the account visible instead of quietly ageing in a report.
- 05
Human task
The account is handed to a named person when judgement or a relationship call is required.
Human control - 06
Overdue or hold
Clear internal status so the team knows where an account stands before taking on more work.
- 07
External debt collection
If it is genuinely required, the account arrives with a complete, documented follow-up history.
Human control
System capabilities
Follow-up that does not depend on who remembers.
Escalation that reads the account
A long-standing client and a first-time customer thirty days overdue are not treated the same way.
Human tasks, not silent automation
When a call is the right move, ARC creates the task and assigns it rather than sending another email.
Receivables visibility
The team can see which accounts are current, which are being chased and which need a decision.
Account status and holds
Flag accounts that should not receive more work until the outstanding balance is resolved.
A documented history
Every reminder, response and escalation is recorded, so any decision that follows is well supported.
ARC is not accounting software.
- Keep issuing invoices from the accounting or invoicing platform you already use.
- ARC does not replace your bookkeeping, ledger or reconciliation.
- It controls the follow-up around those invoices — the part that usually depends on someone remembering.
Firm on the process. Careful with the relationship.
Most overdue accounts are not disputes. They are invoices that were missed, forgotten or waiting on someone internally. ARC handles those consistently and quietly, so the harder conversations become rare — and when one is needed, a person makes the call.
See how accounts stay visibleBusiness before technology
Built around your terms, not a generic reminder schedule.
ARC is configured around your payment terms, your customer types and the point at which your business genuinely wants a person involved. Nothing escalates without a rule you set.
Your payment termsYour escalation pointsYour team, notified
Price Value Fee
Every implementation is tailored using DOS Price Value Fee based on invoice volume, escalation complexity, integration requirements and support needs.
The next practical step
Stop chasing invoices from memory.
Tell DOS how your receivables are followed up today. We will shape the simplest useful control system around them.